Like most chemical companies in 2018, KMG Chemicals was faced with severe freight cost spikes. This industry wide issue was caused by a significant reduction in national available driver hours as a result of a shortage of drivers and the regulatory changes of the ELD mandate. Due to this, KMG Chemicals was forced to look internally to figure out how to become a shipper of choice and cost effectively attract drivers and carriers by becoming an easier company to do business with.
After the research found that one significant concern of drivers nationally is the amount of work hours they waste waiting to be loaded and unloaded, KMG Chemicals immediately sought out how to reduce driver dwell time at our highest volume plant.
In this session, you will discover how KMG Chemicals used design thinking to identify critical logistics constraints that directly impacted drivers’ dwell time, and digitized those constraints by building an SAP Cloud Platform app that integrated with an external TMS to improve the driver appointment scheduling process, give real-time information on driver arrival and departure information, track our tendered loads on demand, and reduce driver dwell time and overall freight costs.
